TERMS & CONDITIONS

1. Introduction

Welcome to Red Castle Travel. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

2. Booking and Payment

Reservations: All bookings are subject to availability and are not confirmed until a deposit is received.

Deposits: A non-refundable deposit is required at the time of booking to secure your reservation.

3. Cancellations and Refunds

Client Cancellations: Cancellations must be made in writing. Refunds are subject to our cancellation policy, which may include fees.

Agency Cancellations: We reserve the right to cancel tours due to unforeseen circumstances. In such cases, a full refund or alternative arrangements will be offered.

4. Travel Insurance

We strongly recommend that clients obtain comprehensive travel insurance covering cancellations, medical expenses, personal liability, and loss of luggage or personal belongings.

5. Passports and Visas

Clients are responsible for ensuring they have valid passports and necessary visas for entry into all countries included in the itinerary.

6. Health Requirements

It is the client’s responsibility to ensure they meet all health requirements, including vaccinations, for the destinations they plan to visit.

7. Liability

Red Castle Travel acts as an agent for third-party service providers and is not liable for any injury, loss, damage, accident, delay, or irregularity arising from their services.

8. Changes to Itinerary

We reserve the right to alter itineraries due to operational or other factors. Clients will be informed of any significant changes as soon as possible.

9. Use of Website

Content: All content on this website is for informational purposes only and is subject to change without notice.

Intellectual Property: The website and its content are owned by Red Castle Travel and are protected by intellectual property laws.

10. Contact Information

For any questions or concerns regarding these terms, please contact us at:

Red Castle Travel
Email: contact@redcastletravel.com
Phone: +212 677-112775